Support

We usually reply within two business days.

Email admin@streakrun.app with your question. Include your Streak username and your phone model so we can help faster.

Common questions

How do I import runs from my watch?

In Streak, go to Settings and open Apple Health on iPhone or Health Connect on Android. Most watches, including Apple Watch, Garmin and others, sync to these apps first. Allow Streak to read workouts, routes and heart rate when asked.

Can Streak save my runs to Apple Health or Health Connect?

Yes. Turn on saving in Settings and allow Streak to write workouts when asked. Runs you record in Streak are then saved to Apple Health on iPhone or Health Connect on Android, so they appear in your other fitness apps. Imported runs aren't saved back, so nothing is duplicated.

Why doesn't my imported run show a map?

Some watches don't share the GPS route with Apple Health or Health Connect. The run's distance and time still import. Check your watch app's settings to see if it can share routes.

Who can see my runs?

Private runs are only visible to you. On public runs, the first and last 0.3 miles of your route are hidden from everyone else. You can hide your map, photos, pace and other details in Settings. See the Privacy Policy for details.

How do I delete my account?

Open Settings in the app and choose Delete account. This permanently removes your profile, runs, photos and posts. If you can't access the app, email us from the address on your account.

I forgot my password.

On the sign-in screen, tap Forgot password and we'll email you a reset link.